Curbside Pickup Procedures: When you arrive at the library to pick up your items, please park in the designated parking spaces and staff will bring your order out. If hold pickups must be scheduled, use one of the following options: Option 1: Contact patrons individually based on holds ready for pickup: Option 2: Use Sierra’s hold pickup notices and deliver to patrons: Libraries may allow returns in an enclosed receptacle. When a patron calls to pick up their items, ask them for their pickup number and color/model of their car. Simply place holds on books, DVDs or any other library material by searching the catalog on the SLCL mobile app or at slcl.org. We thank you for your patience as we move through this process. Hours and library locations can be found here. Why Curbside Pick Up at Your Library Isn’t Safe. 416-978-8450Map 1 to renew your library card over the phone. You will need your library card and PIN number. Returns will not be accepted during the curbside pickup transaction. 3. Pick ups must be scheduled. HathiTrust Emergency Temporary Access Service, Monday – Saturday: 10 am – 4 pm  |  Sunday: CLOSED. Procedure for Placing Holds for Curbside Pickup. app, by calling or emailing your library branch. COVID-19: Updates on library services and operations. Park and walk up to the library branch's curbside pickup zone (a tent with a table inside it) at your scheduled time to pick up your items. Schedule Your Pickup Time – Staff will call you to schedule a pick up time for your items. Method of verifying identity when scheduling pickup, Transfer details: drop site for patron pick-up or into-the-trunk, Enter a search term (remember, “movies” and “books” are valid keyword search terms), Select the “Available Now” filter on the left side to expand it, Search results will be limited to titles available and holdable at the pickup library, Tip: to exclude ebooks and audiobooks, open the “Titles I can…” filter and select “Borrow and take home”, Select “Place a Hold” and verify your pickup library, Tip: Turn on “Active Filters” so subsequent searches retain limits, If you post this on Facebook, you might want to. Most items should fill a hold for pickup at your library, but Sierra may prompt staff to do something else with the hold. No patron/library staff face to face interaction. Please submit a help desk ticket if your library cannot regularly fill non-local holds as usual so we can be sure to account for holds that might get “stuck” on your materials down the road. Contact patrons to schedule pickup. Yes, currently all libraries are offering curbside service. What are the Curbside pickup times? Call the Billerica Public Library at 978-671-0948 ext. Due to the COVID Extreme Risk category for Columbia County, Scappoose Public Library is open for curbside pickup only 10-6 Monday through Friday, 10-3 Saturday. Libraries are a cornerstone of community health and wellness, whether that community is the general public, a school, or a campus. Use the online form to submit a print request . Lucky Day and other non-holdable items may appear on your list. See also: Scan & Deliver Service. There is no access to Robarts Library from this space. Curbside Pickup Hours . When can I pick up my holds? To ensure the safety of both staff members and employees, please stay in your vehicle and do not attempt to hand materials to the staff member. Please wear a mask when you arrive, and follow these steps: Step 1: Enter … See Health & safety, Participating libraries  |  Hours  |  Requesting  |  Pickup & due dates  | Health & safety  |  Curbside FAQs. Note that many curbside pickup procedures will vary by library, and are not covered on this page: While regular delivery has largely resumed, items available in the pickup library’s local collection are still the most readily available for curbside pickup. Appointments can be made by calling 877-3334 during curbside pickup hours or by emailing fallcreekpl@fallcreekpubliclibrary.org Please do not leave messages for appointment requests on our answering machine, instead call us during listed appointment hours. This service is available for current University of Toronto students, faculty, and staff. When you are notified that your holds are ready for pickup, visit your chosen branch within 7 days* to pick up your items. Check these Curbside Pickup Service-related FAQs. The day of your pick-up. Bolinas: Call 415-868-1171 when you are coming to the library during curbside hours. You can re-run your library’s list as often as you want, but you won’t get a new list of items until the master list is updated. Document your process and make sure all staff members know and understand the process. Pickups begin on January 4, 2021. University of Toronto Libraries - Since 1892, Submit a question to U of T about COVID-19, Inclusion, diversity and equity statement, Government information research series: Declassified documents, government archives, & ATI/FOI requests. Come on by during the curbside service hours for your pickup location. Curbside Pickup Procedures Holdshelf items left during closure. If you’re prompted to fill a hold for another library’s patron when checking in an item from your Curbside Paging list, it’s likely one of your patrons has a frozen hold (in the Bib-Level Holds list, the patron’s hold will have a date in the “Not Before” field). When you arrive at the library, please call 845-658-9013 from the parking lot and we will check … This can be done: Via our online catalogue; By phone during library hours, see below; If you need a library card, or help placing holds please call 905-945-5142 from 9 a.m. to 5 p.m., Monday to Friday or email gen-library@grimsby.ca. Requesting resumes on January 7. Park in one of the designated curbside pickup parking spots, located on the west side of our building, and call to let us know you’re here. The library offers curbside pickup on the following schedule: Monday, Tuesday, Thursday noon to 7 p.m. Wednesday and Friday Noon to 4:30. Contact patrons to schedule pickup. Best practice for sharing the video on your website or on Facebook is to post it with the written instructions above. Submit a help desk ticket if you need help with... Paging: finding items to fill holds. COVID-19 self assessments: Anyone entering the library must show a 'green' Ucheck screen or self-assessment log (U of T News, Oct 26, 2020). There is a designated Curbside Pick-Up Only parking spot next to the staff entrance. Scheduling & Procedures. To make curbside pickup as safe as possible, we have implemented the following health & safety measures. 6. Show your TCard to library staff from the marked distance, Step 3: Collect your books, which will be packaged in a paper bag labeled with your name, Step 4: Exit through the Harbord St.-side revolving doors. To help with scheduling pickup, you may want to switch to a different holdshelf slip print template that includes alias, name, and telephone number. Visit us during business hours without an appointment. Curbside pickup is offered for hold materials at all three libraries along with curbside pickup of small print requests. The patron name and phone number are a bit below the alias, so you can cut the holdslip off under the alias and attach just the top part to the bag of materials for identification. Here’s the best way for patrons to find and request things they can pick up from a particular library: Here’s a “Requesting Local Materials Online” how-to video. 4. Although the library is closed to the public, Prescott Public Library still processes an average of 684 checkouts a day and delivers items curbside to 225 people each day. Patrons can come to the library during our open hours to pick up their items. Procedure for Calling to Place Your Hold. Click the GET IT link  in each item's catalogue record. University of Toronto Libraries Please call 780-929-2665 to make an appointment to pick up your hold. Library staff is … You can continue to run your “XY Curbside Paging” list if you can only fill holds for local pickup. University of Toronto Libraries offers a Curbside Pickup Service for print books and other materials not available electronically through the HathiTrust Emergency Temporary Access Service. We want to help. If you do not know your account password, call the Library and we can assist you. Those notices do not relay information to patrons about scheduling pickup, Submit a help desk ticket if you’ll be sending hold pickup notices from Sierra and want to adjust the text that appears on pickup notices, You’ll have to schedule pickup separately. This will make it easier for the library whose patron has an active hold to fill the hold. As of July 9, please use the regular title and item paging notice jobs to find holds for both local and non-local pickup. When greeted by a staff member, indicate that you are picking up holds that are ready. Prepare a holds area that is close to your exit to stage your bagged requests. To get books and other library items through curbside pick-up you must first place the item on hold. To schedule an appointment, call the library at 508-278-8624 x100 or fill out this form to schedule your pickup appointment. 3 and let … Before 4, staff will set up a small table outside where the trash pickup is. Please include your library card number in your email message. “Requesting Local Materials Online” how-to video. Find ways to make use of Sierra to facilitate curbside pickup service from your library on this page. *Curbside pickup zones: Keswick Branch: Outside of Ice Palace Entrance--West side of building or ring the doorbell located on the wooden easel beside the pickup table also located on the west side of the building, outside the doors to the Ice Palace. At that time you will schedule an appointment for pick up. Staff will check the shelves for your requested items and send you a message about any requested book(s) that are not available, Wait for a final e-mail notice with instructions about picking up your item(s). We will notify you via email or phone when your Curbside Pick Up order is ready. Follow signs to the designated pick-up area; All items will be bagged, checked out, and ready for … Just come to the library … Use bins or booktrucks or repurpose tables from other areas of the library. Pick Up Your Items– Arrive at the library to pick up your items. Visit us for a contact-free pick up. Please wear a mask when you arrive, and follow these steps: Step 1: Enter through the revolving doors, Step 2: Pick up is contactless. The library is offering curbside pickup. 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