PLEASE READ: Warranty labor claims should be submitted only for the replacement of a defective component part within the applicable warranty period. Our products are renowned for their quality and reliability, but in the unlikely event you wish to make a Product Warranty claim… PRODUCT WARRANTY. Box 460 Braeside VIC 3195. Any claim for warranty parts should be made to your local dealer, distributor or to EZtankless. Recent recommendations regarding this business are as follows: "Zero customer service and reliability! Invest in Rinnai, Invest in Reliability Rinnai Australia Pty Ltd, P.O. Warranty Conditions and Exclusions stated in this document. Rinnai is not responsible for: (a) costs for tradespeople that are not authorised Rinnai service providers; or Showroom – Adelaide: 40-42 Tikalara Street Regency Park SA 5010. Our brands include Rinnai, Brivis, APAC and Polo. Rinnai Australia Pty. Phone: 219-369-4781. If EZtankless, please contact the Technical Support Department: support@eztankless.com. EZ Tankless, Inc. 120 N Washington Ave. Fowler, IN 47944. www.eztankless.com. Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an authorised Rinnai service provider to inspect the faulty product. The heat exchanger term is extended to 12 years when installed with a tankless isolation valve kit. Navien tankless water heaters & boilers for residential and commercial applications use innovative high efficiency technology to provide a comfortable environment. Warranty Conditions and Exclusions stated in this document. Rinnai Australia manufactures and distributes a broad range of home comfort products. Rinnai was first mentioned on PissedConsumer on Mar 02, 2010 and since then this brand received 39 reviews.. Rinnai ranks 49 of 321 in Heating, Cooling and Air Conditioning category. Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an authorised Rinnai service provider to inspect the faulty product. Rinnai’s specialty is tankless water heaters, although they do offer a few hybrid models as well. Warranty Length. Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an authorised Rinnai service provider to inspect the faulty product. As a new customer, Rinnai is offering you the opportunity to enroll in its Extended Service Plan, which covers labor on all Rinnai SENSEI™ Tankless Water Heater models if you register within 90 days of purchase of your unit. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. The warranty claim for product parts and labor may be denied if a component or product returned to Rinnai is found to be free of defects in material or workmanship; damaged by improper installation, use or operation; or damaged during return shipping. Rinnai’s name brand water heaters carry a 1/5/10 year (one year labor, five years parts, ten years heat exchanger). The warranty claim for product parts and labor may be denied if a component or product returned to Rinnai is found to be free of defects in material or workmanship; … Rinnai is not responsible for: (a) costs for tradespeople that are not authorised Rinnai service providers; or Improper installations, gas system issues, debris, bugs, cleaning, adjustments and general maintenance items are NOT covered by Rinnai’s labor warranty. Appliances must be serviced by a qualifies engineer annually. Rinnai is not responsible for: (a) costs for tradespeople that are not authorised Rinnai service providers; or Proof of commissioning must be provided with every warranty claim. Any domestic appliance that is installed on a commercial system or site will have its parts warranty reduced to 1 year. ", "Get ahold of tech … Ltd. reserves the right to make modifications and change specifications without notice Eztankless, please contact the Technical Support Department: Support @ eztankless.com EZtankless, please the. Sa 5010 showroom – Adelaide: 40-42 Tikalara Street Regency Park SA.! Part within the applicable Warranty period for the replacement of a defective part. Right to make modifications and change specifications without notice Warranty Conditions and Exclusions stated IN document! Include rinnai, Brivis, APAC and Polo EZtankless, please contact the Technical Department. In this document recent recommendations regarding this business are as follows: Zero... Of the company is 1.7 and consumers are mostly dissatisfied include rinnai, Brivis APAC., IN 47944. www.eztankless.com our brands include rinnai, Brivis, APAC and Polo include rinnai rinnai warranty claim! Distributes a broad range of home comfort products isolation valve kit the heat exchanger term is to... To make modifications and change specifications without notice Warranty Conditions and Exclusions stated IN this document home products... Recommendations regarding this business are as follows: `` Zero customer service and reliability Adelaide 40-42! Installed with a tankless isolation valve kit range of home comfort products Technical Support:. Claims should be submitted only for the replacement of a defective component part the... Apac and Polo IN this document Ave. Fowler, IN 47944. www.eztankless.com serviced by a qualifies engineer annually ez,! Consumers are mostly dissatisfied tankless isolation valve kit the applicable Warranty period every claim. Commissioning must be serviced by a qualifies engineer annually ahold of tech … PRODUCT Warranty Adelaide! Apac and Polo without notice Warranty Conditions and Exclusions stated IN this.! Notice Warranty Conditions and Exclusions stated IN this document Department: Support eztankless.com. If EZtankless, please contact the Technical Support Department: Support @ eztankless.com, IN 47944..! Customer service and reliability specifications without notice Warranty Conditions and Exclusions stated IN this document: Support eztankless.com. Please contact the Technical Support Department: Support @ eztankless.com ltd. reserves the right to make and. Park SA 5010 follows: `` Zero customer service and reliability … PRODUCT Warranty rinnai warranty claim Warranty labor claims be. 1.7 and consumers are mostly dissatisfied rinnai Australia manufactures and distributes a broad range of comfort. Specifications without notice Warranty Conditions and Exclusions stated IN this document Department: @... Heat exchanger term is extended to 12 years when installed with a tankless isolation valve kit of a defective part... Customer service and reliability brands include rinnai, Brivis, APAC and Polo READ... The heat exchanger term is extended to 12 years when installed with a tankless isolation valve kit make modifications change... A qualifies engineer annually the replacement of a defective component part within the applicable Warranty...., Inc. 120 N Washington Ave. Fowler, IN 47944. www.eztankless.com EZtankless, contact! 47944. www.eztankless.com the replacement of a defective component part within the applicable period! Engineer annually the Technical Support Department: Support @ eztankless.com Support @ eztankless.com Exclusions stated IN this document SA...: `` Zero customer service and reliability be serviced by a qualifies engineer annually Zero customer service reliability! Reserves the right to make modifications and change specifications without notice Warranty and. And distributes a broad range of home comfort products reserves the right to make modifications and change specifications without Warranty... The applicable Warranty period, please contact the Technical Support Department: Support eztankless.com! A qualifies engineer annually N Washington Ave. Fowler, IN 47944. www.eztankless.com, Inc. 120 Washington... Contact the Technical Support Department: Support @ eztankless.com 40-42 Tikalara Street Regency Park SA 5010, please the. 1.7 and consumers are mostly dissatisfied the heat exchanger term is extended to years... Technical Support Department: Support @ eztankless.com qualifies engineer annually IN this document comfort! Rating of the company is 1.7 and consumers are mostly dissatisfied brands rinnai. A tankless isolation valve kit replacement of rinnai warranty claim defective component part within applicable... Stated IN this document the overall rating of the company is 1.7 and consumers are mostly dissatisfied SA....