I know they arrived when they should have done as we had a tex message to say so . Dreadful customer service. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. Delighted with the letter box, flowers were exactly as ordered, in fact better. Next Flowers. I know covid and festivities may have impacted this time but it would have been nice to know.. Myself and a few friends ordered some flowers for one of our close friends after a rough time. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. First time I have ever seen the delivery arrive ! I definitely do not recommend these flowers. Best for: Value. First time I have ever seen the delivery arrive ! ' Excellent customer service and gorgeous flowers, very happy customer ' Excellent customer service, loved the emails confirming orders and telling us the flowers had been delivered. Last week my cut flowers looked a little more luxurious than usual as I was treated to a special bunch of peonies from Serenata Flowers. I have been lucky enough to have received Serenata flowers twice this year and on both occasions I was delighted - the flowers were high quality and lasted very well. Absolutely disgusting company, terrible customer service and awful quality flowers. July 14, 2015 by Ali 230 Comments. I have also recently received a bouquet of assorted coloured roses recently and it was beautiful arrangement. Initial Serenata Flowers complaints should be directed to their team directly. I've ordered flowers with Serenata many times now over the years, and they consistently send lovely flowers which arrive on time, and which last well. I know covid and festivities may have impacted this time but it would have been nice to know.. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. I am pretty furious to be honest after special occasion flowers were delivered 2.5 days AFTER a birthday, having been "out for delivery" three days in a row, they arrived dehydrated to a disappointed former birthday girl. Check out what 171,089 people have written so far, and share your own experience. Serenata Flowers has collected 5506 reviews with an average score of 3.54. Blooms, baskets, arrangements and gorgeous bouquets – we have been sending flowers in UK online since 2003. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! The high street retailer offers a pretty straightforward floral delivery … It is though good to hear the flowers were very nice, leading to the 4 star review. She was very pleased with them. Was not expecting that! The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. Nothing like the bouquet advertised. Living away from close family, it's such a helpful thing to have a flower delivery service I know is really high quality, yet cheaper than the biggest brand. Lovely flowers - mostly fresh. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Serenata Flowers Customer Service. Was not expecting that! I am compelled to write a negative review about Serenata Flowers, since they have refused to do anything with my complaint to them. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. Overview Serenata has a consumer rating of 3.86 stars from 2,460 reviews indicating that most customers are generally satisfied with their purchases. | Read 61-80 Reviews out of 170,655 My friend loves her flowers. Should you wish to discuss this further, our caring team are very much here for you. I am always pleased with the flowers I order through Serenata Flowers. I would not have paid anything for this selection. You cannot ring and all you get is automated messages. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. Posted on March 12, 2014 by Abi. The chrysanthemums had broken heads and the Gerber's head bent over. A few miserable flowers with lots of foliage passed its best. Delighted with the letter box, flowers were exactly as ordered, in fact better. Nothing like the bouquet advertised. Excellent service and very easy to order. So they sat there for some time before I could get them into water. Such a good price.Won't order from anywhere else! Do not place an order with this florist it was £50 down the drain. An awful experience. Excellent ! I have told all of my friends not to use Serenata. Sent to my friend for her 80th birthday. Colours and condition of flowers were very good. Consumers satisfied with Serenata most frequently mention next day, excellent service and good value. My friend said the flower were beautiful. She was very pleased with them. Serenata Flowers Rubbish flower delivery site. I have sent three flowers deliveries thru serenata in the past 6 months and have been told by each recipient that they were lovely. My friend was delighted with her bouquet. Serenata Flowers - Surrey, TW19 6BN, - business profile page featuring business details including products, services, physical location, map, logo, phone number fax, customer reviews and more. Serenata are my favourite site for purchasing flowers for my sisters or my friend. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. I ordered a cake also, but it was below average. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. Absolutely terrible and embarrassing. It’s lovely to answer a knock on the door and to be presented with flowers. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. What beautiful Flower’s On this Site.My Favourite are Nana’s Garden,which really do remind me of being a Little Girl,and everytime we visited Nan and Granddad they always had such a florilific garden,the smells were amazing,I try to recreate that memory now that I am a Nanny,and my little grandkids always want to ask questions and … They arrived on day of her birthday. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. The white Christmas flowers that I ordered for myself were poor. © 2021 Trustpilot A/S. Serenata Flowers Review. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Members also seem to love how quickly they were able to get their hands on their cashback, with Serenata Flowers reviews including comments like “beautiful bouquets every time and really quick cashback”, “awesome — cashback amount is great, fab flowers, fab service. The chrysanthemums had broken heads and the Gerber's head bent over. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. DO NOT USE!!! - Online Shopping Directory - Shoppers Top. On average, they received a star-grading of 4/10, with 21% of the reviewers indicating that they would buy from the brand again. Do you agree with SerenataFlowers.com’s 4-star rating? Check out what 156,120 people have written so far, and share your own experience. I definitely do not recommend these flowers. 1st time I use them and I will definitely use them again. Paid £39.99. Kind Regards I know they arrived when they should have done as we had a tex message to say so . DO NOT USE!!! The flowers were beautiful and fresh, and delivered to my wife on our anniversary, as I was away on business trip. What services or products do Serenata Flowers offer? The flowers were to be delivered on a Saturday, she lives above a pub. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. | Read 67,001-67,020 Reviews out of 171,089 Having heard and read some bad reviews about the poor flowers delivered, I was certainly dubious about ordered. I contacted Serenta flowers for a replacement with no joy. Great all round thanks. Such a good price.Won't order from anywhere else! Mostly greenery, the flowers were sparse and didn't last very long, The other two bouquets I sent as Christmas presents were well received but I hope they last longer than mine! Serenata ranks 1st among Flower … © 2021 Trustpilot, Inc. All rights reserved. Search for Florists near you on Yell. ORDER FLOWERS ONLINE IN UK. Sent to my friend for her 80th birthday. The oasis that they were packed in was bone dry. Serenata Flowers Review and Giveaway. An awful experience. serenata flowers, review and giveaway, florist online. Both my mother in … This was not up to the standard I expect from Seranata.Very poor value for money. Great all round thanks. All white, mostly buds and now a week later in full bloom ! But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. Read All Serenata Flowers Reviews Cathy Angell I have used Serenta twice now. 2nd time purchasing flowers, this time for my mum in lockdown. Do you agree with SerenataFlowers.com’s 4-star rating? Easy to use website with lots to choose from, reasonable price, fantastic communications, speedy delivery and beautiful flowers both times! Serenade serenata. Belgian Chocolate Review from Serenata Flowers. As it happened they were to be part of a birthday present. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. Do not place an order with this florist it was £50 down the drain. You can find contact details for Serenata Flowers above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Head bent over, arrangements and serenata flowers reviews bouquets – we have been sending flowers UK... And to be part of a birthday present 170,655 people have written so far, and share your experience. 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