So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. Strange because I can do it all in the Smarthings all from my phone! Once disabled, tap on Enable to Use for the Wyze skill. And the report state is working fine after sometime. Tap on Disable. I have a Leviton DW6HD wall dimmer switch I installed 2 days ago as “Office Lights”. I assume Alexa and Google have to communicate with Hue in the cloud and when I check that I find they are having problems connecting with the Hue server. It appears to be a problem with the app update and how it does not work with Alexa as advertised. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. About 90% of Hue Light issues occur because someone manually shut a light switch off. Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. It worked fine with Alexa and all the switches includeing the insight before the firmware update. This is a problem with app to Alexa connection. Check that your device isn't muted. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. But it goes away after sometime. Still no joy. Tap on the three lines in the upper left-hand corner. I’ve disabled the switch in Alexa and re-enabled it a couple of times. As I stated above the app works with the switches but no longer with Alexa since the update. Tap on Wyze and then Disable Skill. Tap on Your Skills. So for every Alexa request, we try to get the response from MQTT. Alexa app says “Device is unresponsive” ... Also make sure that the Alexa app lists the light under Setting, Devices. I suspect we’ll have a few people running into this issue over the next few hours/days. The Hue bridge is working and the Hue app will control the lights. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Tap on Skills & Games. Make sure you have an active internet connection. Breakthrough on Alexa-Hue light issues (server unresponsive) I’ve read the same setup from other users a dozen times researching this problem: a not-unreasonable number of Hue lights, controlled just fine with the Hue app, but Alexa cannot communicate with one or more of the bulbs. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Some brands have more trouble keeping connected than others. The Leviton app turns it on/off fine. I don’t see anywhere to do that in the Alexa App. Does the light turn on and off with the Phillips app? Sometimes, manually cycling the light is the only thing you need to do to restore voice control. If all else fails reinstall the light in the Phillips app. Alexa doesn't respond or says she can't understand you. It’s been working fine until this morning. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. Patience and persistence will help. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. The light indicator is red when your device is muted. At times I'm getting errors shown in Alexa mobile app "Server unresponsive". 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